At
Tashci.com, we want you to have a satisfying shopping
experience. For your convenience, the following payment options are
available: Visa, Mastercard and PayPal.
As
soon as you place your order using our easy-to-navigate system, we
immediately begin processing it. Because it is immediate, canceling
your order is not an option. Most orders are processed and leave our
facility in as little as two business days. If for some reason you
change your mind after placing an order, we welcome you to take
advantage of our 10-day return policy, detailed below.
Shipping We
use the most reputable shipping companies to deliver your purchase in a
timely manner. We deliver to street addresses ONLY in the continental
United States, Hawaii, Alaska and Canada using private carriers.
Shipments WILL NOT be made to PO Box destinations. We use UPS as our
main shipping provider. If you cannot receive a package by UPS please
contact us at EMAIL and we can discuss the proper shipping for your area.
Security/Insurance Protection
When
your order is shipped from our facility, you will receive an email with
the tracking information. All packages are fully insured at no
additional charge to you and may at the discretion of UPS require a
signature upon delivery.
Shipping Options
Please note that the shipping times stated below are in addition to the processing time. (Processing time usually two business days)
SHIPPING OPTION
CHARGE
In-Store Pickup
Free
UPS Ground (under $500)
$9.95
UPS Ground (over $500)
Free
USPS (under $500)
$14.95
USPS (under $500)
$4.95
Fedex Next Day (under $500)
$24.95
Fedex Next Day (over $500)
$14.95
Cancellations & Returns
We want you to be perfectly satisfied with your purchase. If you
are not satisfied for any reason, you can return the product through the mail within 10 days of
purchase and receive a Replacement product or Credit toward a different purchase in
the future.
Returns are easy.
· You must print and
complete a Merchandise Return form. To do so, you will need the original
order number.Go to Account Administration > View Order History.
Find your order by order date or order number and select it. Then select
"Print Return Label". You can click here to go directly to the
View Order History page.
· Follow the
instructions on the Merchandise Return Form.
· Please make note of
why the item is being returned. You can simply write this on the form you
include inside the package.
· The item(s) must be
returned undamaged,
in their original condition in its original packaging and with all accompanying
manuals and accessories.
· Package the item
securely so as to avoid damage during shipping. If you are returning an
item of significant value, we recommend that you insure it against loss or
damage.
· All manufacturers'
warranties are in effect.
Send the package to:
Tashci Jewelry, 530 Grand Avenue, Carlsbad, CA 92008
